Book Now
EILEEN SUAREZ COACHSULTING

Terms and Conditions of Use

1. Site and provider information

This document sets out the terms and conditions under which users may access and use the website https://peakconfidencegroup.com (the “Site”).

The Site is operated by PEAK Confidence Group, a leadership and professional development initiative founded by Eileen Suarez (“PEAK Confidence Group”, “we”, or “us”).

By accessing or using the Site, the user states that they have read, understood, and accepted these Terms and Conditions. If you do not agree with them, you must refrain from using the Site.

2. Purpose of the Site

The purpose of the Site is to provide information about the consulting, leadership coaching, corporate facilitation, and leadership development programs offered by PEAK Confidence Group, as well as its mission, approach, and credentials.

The Site may also include client testimonials and descriptions of the professional experience of its founder. The Site is for informational purposes only and does not constitute professional, legal, financial, or other advice.

3. Acceptance of the terms

Access to and use of the Site implies full and unconditional acceptance of these Terms and Conditions, as well as any supplementary policies published on the Site, including the Privacy Policy.

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective as of their publication on the Site.

4. Permitted use of the Site

The user agrees to:

  • Use the Site only for personal and lawful purposes.
  • Refrain from any activity that may damage, overload, impair, or interfere with the normal operation of the Site.
  • Not attempt to gain unauthorized access to restricted areas, systems, or networks connected to the Site.
  • Not use the content of the Site for commercial purposes without prior written authorization from PEAK Confidence Group.

5. Services and content

The services offered by PEAK Confidence Group through the Site include, among others, leadership consulting, coaching, facilitation, and development programs based on the P.E.A.K. framework, as well as social impact initiatives such as Confident Leaders Give Back.

PEAK Confidence Group reserves the right to:

  • Modify, suspend, or discontinue the Site or any part of its content, temporarily or permanently.
  • Introduce new services or modify the characteristics of existing services.

Information published on the Site may be updated periodically and may contain references to services that are not available in all locations or for all types of clients.

6. Intellectual property

All content on the Site, including but not limited to text, designs, graphics, logos, photographs, videos, icons, interfaces, and the structure, selection, and arrangement of such elements, is the property of PEAK Confidence Group or is used under corresponding licenses and is protected by applicable intellectual property laws.

Users do not acquire any intellectual property rights through the use of the Site and may not reproduce, distribute, publicly communicate, transform, or carry out any other unauthorized use of the content.

7. Testimonials and references

The Site may include testimonials from clients and leaders who have participated in programs or sessions facilitated by PEAK Confidence Group.

These testimonials reflect individual experiences and do not guarantee specific results for other individuals or organizations. PEAK Confidence Group may display the name, title, and organization of those who provide testimonials, in line with applicable permissions.

8. Links to third-party sites

The Site may contain links to third-party websites (for example, social networks, event platforms, or other resources). These links are provided solely for user convenience and do not imply endorsement of, or responsibility for, the content, policies, or practices of such sites.

Users access third‑party sites at their own risk and should review the terms and policies of those sites.

9. Disclaimer of warranties

PEAK Confidence Group does not warrant that:

  • The Site will operate uninterrupted, securely, or free from errors.
  • The content of the Site is free from inaccuracies, typographical errors, or outdated information, even though reasonable efforts are made to keep it up to date.

Use of the Site is at the user’s own risk, and the user assumes all associated risks.

10. Limitation of liability

To the extent permitted by applicable law, PEAK Confidence Group shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of, or inability to use, the Site or any content or service related to it.

This includes, without limitation, loss of data, business interruption, or loss of opportunities, even if the possibility of such damages has been advised.

11. Personal data and privacy

The processing of personal data collected through the Site is governed by the Privacy Policy published on the Site.

By using contact forms or other communication channels available on the Site, the user agrees to the processing of their data in accordance with that Policy.

12. Governing law and jurisdiction

These Terms and Conditions shall be interpreted in accordance with the laws applicable in the jurisdiction where PEAK Confidence Group has its main business operations, without regard to conflict of law rules.

Any dispute arising from the use of the Site or the interpretation of these Terms and Conditions shall be submitted to the competent courts of that jurisdiction, unless otherwise required by law.

13. Contact

For any questions related to these Terms and Conditions, users may contact PEAK Confidence Group through the contact details indicated on the Site or via its official communication channels.

Privacy Policy

1. Data controller

PEAK Confidence Group, a leadership and professional development initiative founded by Eileen Suarez, is responsible for the processing of personal data collected through the website https://peakconfidencegroup.com and associated contact channels.

This Privacy Policy explains how we collect, use, store, and protect personal data.

2. Personal data we may collect

Through the Site and our contact channels, PEAK Confidence Group may collect, including but not limited to, the following personal data:

  • Identification data: first name, last name.
  • Contact data: email address, phone number, organization name, job title, or other information you decide to share when requesting information or services.
  • Organization‑related data: department, type of leadership role, development needs, or challenges described in forms or communications.

PEAK Confidence Group does not seek to collect sensitive data through the Site (such as health data, ethnic origin, religious beliefs, etc.), unless you voluntarily provide it in a specific context.

3. Purposes of processing

Personal data will be used for the following purposes:

  • Responding to requests for information about consulting, coaching, facilitation, or leadership development services.
  • Managing relationships with clients and prospects, including scheduling meetings, sessions, or workshops.
  • Sending communications related to services, events, and leadership or professional development content, when requested or authorized by the user.
  • Improving service quality, Site content, and user experience.
  • Complying with legal obligations or requests from competent authorities.

These communications may include information about the P.E.A.K. framework or initiatives such as Confident Leaders Give Back, focused on leadership and confidence.

4. Legal basis and consent

Personal data is processed based on:

  • The consent you provide when submitting your data through the Site or other contact channels.
  • The need to manage pre‑contractual or contractual relationships with clients and prospects.
  • The legitimate interest of PEAK Confidence Group in promoting and improving its leadership and organizational development services, while respecting individuals’ rights.

You may withdraw your consent at any time by following the mechanisms described in this Policy.

5. Sharing data and service providers

PEAK Confidence Group may share personal data with:

  • Technology service providers (for example, website hosting, email tools, or scheduling tools) acting as data processors and processing data only under instructions from PEAK Confidence Group.
  • Collaborators or consultants who support the provision of leadership, coaching, or facilitation services, when necessary to serve a client.

Where required, any such sharing will be carried out in compliance with applicable law and, when necessary, with your consent.

6. Data retention

Personal data will be kept for as long as necessary to fulfill the purposes for which it was collected and to meet any legal or contractual obligations.

After those periods, data will be securely deleted or anonymized in line with internal practices and applicable regulations.

7. Information security

PEAK Confidence Group implements reasonable administrative, technical, and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no system is completely secure, and absolute security of information transmitted over the internet cannot be guaranteed.

8. Your rights

Depending on applicable law, you may be entitled to exercise the following rights:

  • Access: to know what data is being processed and for what purposes.
  • Rectification: to request correction of inaccurate or incomplete data.
  • Erasure: to request deletion of your data where appropriate.
  • Restriction or objection: to object to processing in certain cases or request that it be restricted.
  • Data portability (where legally applicable).

To exercise these rights, you may submit a request through the contact details provided on the Site, including sufficient information to identify your data and process your request.

9. Marketing communications

If you subscribe to mailing lists or otherwise authorize communications, PEAK Confidence Group may send you information about:

  • Leadership, coaching, and consulting services.
  • Programs, workshops, talks, or activities related to leadership and confidence development.

You may unsubscribe at any time using the mechanisms provided in each communication (for example, “unsubscribe” links or specific instructions).

10. Cookies and similar technologies

The Site may use cookies or similar technologies to:

  • Remember basic browsing preferences.
  • Analyze Site usage and improve its content and functionality.

You can configure your browser to reject cookies or to notify you when they are sent, although this may affect the proper functioning of some parts of the Site.

11. Updates to this Privacy Policy

PEAK Confidence Group reserves the right to modify this Privacy Policy at any time. Any changes will be published on the Site with the date of the latest update.

You are encouraged to review this Policy periodically to stay informed about how your personal data is protected.

12. Contact

To exercise rights, make inquiries, or clarify any questions regarding this Privacy Policy and the processing of personal data, you may contact PEAK Confidence Group using the contact details indicated on the Site or via the organization’s official communication channels.

Get in Touch